Addiction Physiology, Facts, and Future Hope

The New Beginnings Alcohol and Drug Treatment Services Team participated in a training titled “Addiction Physiology, Facts, and Future Hope,” by Dr. Joseph Bocka MD, Catalyst Life Services Withdrawal Management Medical Director.   Information regarding how opiates and other substances affect the brain, updates on medication assisted treatment, how to support those who are in early recovery, and new projects on the horizon including his new role providing addiction consult services for hospital employees. 

The event also provided staff with training on how to respond to an overdose.  Dr. Bocka secured NARCAN for each staff member to have for their own personal use.  Guy Daly, licensed social worker at New Beginning’s residential facilities provided information on his past experiences providing NARCAN as a firefighter and outreach coordinator.  Paige Rhodes, Withdrawal Management Nursing Director provided information on the process to provide NARCAN to clients leaving the withdrawal management center, residential facilities, and those in outpatient services.  This training comes at a critical time as information provided by the Richland County Opiate Review Board indicates that from 1/1/20 – 7/31/20 overdoses have increased by 32.12% and overdose deaths have increased by 43.48%.

Naloxone, sold under the brand name Narcan, is one tool to assist with combating the epidemic of opioid use—including prescription painkillers and, increasingly, heroin.  The complex issues surrounding addiction require a multi-pronged approach that involves reducing drug diversion, expanding delivery of existing treatments (including medication-assisted treatments), and development of new medications for pain that can augment our existing treatment arsenal. But another crucial component we must not forget is that people who abuse or are addicted to opioids need to be kept alive long enough that they can be treated successfully. In this, the drug naloxone has a large potential role to play.  It’s only meant to be a first line of defense during an overdose, because its antidote effect will wear off in 20–90 minutes. So naloxone really just buys time for the victim until they can be treated more thoroughly by licensed medical professionals. It may even need to be administered a second time if the victim stops breathing again. 

Some people have suggested that if naloxone were viewed as a safety net, it would encourage people to use more opioids. Several studies have demonstrated that this is simply not true — increased naloxone access has shown no increase in behaviors associated with opioid ingestion.   Even in the midst of the COVID-19 pandemic, we are seeing the overdose crisis still impacting lives.  We know that nationwide both overdoses and overdose deaths are on the rise again.  People have lost their jobs and their health insurance leaving more people vulnerable.  On July 23rd, the FDA announced that it will require drug manufacturers to include information about naloxone on the labels of opioid painkillers.  Raising awareness for not only those who are addicted to opioids, but helping the public understand the lifesaving potential Narcan can provide, is a worthwhile venture. Addiction is treatable. But not if you’re dead.

Catalyst and many of our community partners, such as the Richland County Mental Health & Recovery Services Board, help to ensure that residents of Richland County have access to quality care and services. 

As we continue to deal with the opioid epidemic, it is critical that we use all the tools available to save lives.  We know that with understanding and compassion, hope can grow. Ongoing training and education will let those who struggle with substance use know –  they are not alone and help is available.  Catalyst offers detox/withdrawal management services, residential gender specific services, outpatient groups, individual counseling, case management, peer support services, mental health and psychiatric services.  Send a question through our website or call our 24 hour Helpline at 419-522 HELP (4357).


Elaine Surber has served as Catalyst Life Services Executive Vice President, and Director of New Beginnings Alcohol and Drug Treatment Services since 2010.  As the Director of New Beginnings Alcohol and Drug Treatment Services, she provides administrative and clinical supervision, as well as program development and oversight. She currently serves as a member of the Richland County Opiate Board and the Ohio Alliance for Recovery Providers. .  Elaine has a bachelor’s degree in Substance Abuse Counseling from the University of Cincinnati.  She is a Licensed Independent Chemical Dependency Counselor (LICDC-CS) with clinical supervision endorsement.  She has over thirty years of experience working in the behavioral health field. 

Language Access: COVID-19 Impact

In the middle of March 2020, when the COVID-19 pandemic hit Ohio, one barrier that became glaringly apparent was the lack of accessible language in many areas of society. This was shown through:

  • Masks blocking people’s faces so lip reading couldn’t happen and voices were muffled
  • Interpreters were limited from being brought into appointments when needed
  • Remote appointments were not always accessible due to a lack of interpreter or the platform not being user friendly

Now that we are four months down the road, here are a few tips to improve language access during the COVID-19 pandemic and any other time.

1. Being able to see the entire face is necessary for the grammar of American Sign Language. This means that a Deaf or Hard-of-Hearing individual who uses American Sign Language to communicate will need to have their face seen by the interpreter and be able to see the face of the interpreter in order to have full language access. Access to and ability to use clear face masks or shields is necessary in order to make sure the language is accessible.

2. Face masks muffle the voice of the speaker. This means that the speaker may need to repeat themselves often and/or speaker louder in order to be heard by a hard-of-hearing individual who uses their residual hearing/hearing aids/cochlear implants for language access. These same individuals often read lips as well. Having access to be able to do this by having the speaker use a clear face mask or shields is necessary in order to make sure the language is accessible.

3. Families and friends are not appropriate interpreters for a Deaf or Hard-of-Hearing individual who uses American Sign Language. Interpreters are required to follow the Registry of Interpreters for the Deaf Code of Professional Conduct, receive education on American Sign Language and the interpreting process and laws, and trainings focused on interpreting. Professional American Sign Language interpreters are required to remain unbiased, interpret fully, and maintain confidentiality. Family and friends cannot fit all of these requirements, even if they can sign.

4. Video remote interpreters may not be the best choice for appointments. Deaf and hard-of-Hearing individuals who communicate using American Sign Language may not be able to see the video remote interpreter on the screen, may not understand the video remote interpreter, or may prefer a live in-person interpreter for many reasons. Another issue is that locations that choose to use video remote interpreters often don’t know how to use the equipment effectively, which can be very frustrating to the Deaf and Hard-of-Hearing individual. When determining language access, these concerns need to be taken into consideration.

Contact us!

Catalyst Life Services Community Center for the Deaf and Hard-of-Hearing provides 24/7 American Sign Language interpreting in the counties of Ashland, Crawford, Huron, Knox, Marion, Morrow, Richland, Seneca, and Wyandot. For more information, please call (419) 774-2232.


Tanya Haga is the Director of Deaf Services and has worked at Catalyst Life Services since 2014 in this role. She has a Bachelor’s of Arts in American Sign Language Interpreting, a Master’s of Education and Master’s in Business Administration. She is also nationally certified by the Registry of Interpreters for the Deaf. Tanya’s responsibilities include management and oversight of interpreting, captioning, case management for clients with a hearing loss, sign language classes, summer youth program, and contract and grant projects.

July Newsletter

July is National Minority Mental Health Month, created to bring awareness to the unique struggles that underrepresented groups face in regard to mental health in the United States. We strive to ensure Catalyst is an agent of change in our community for the health and well-being of ALL those we serve! 

Click below to view our video promoting Minority Mental Health Month!

Did You Know?

Our Employment Specialist assist individuals with barriers to employment by assisting with creating resumes, facilitating career exploration, providing interview preparation, computer training, job support, and many other skills to achieve competitive job placement?

Do you think you could benefit from meeting with an Employment Specialist? Call Progress Industries at 419-774-2248. 


Q&A with Mitch Jacobsen

1. What is your title and how long have you worked at Catalyst?    

Director of Vocational Services and I’ve worked at Catalyst for a little over 6 years.            

2. Can you share about some of the services and programs Progress Industries provides?    

Progress Industries is our industrial division of Catalyst Life Services.   

We offer low cost manufacturing solutions to other manufacturers in the Mansfield and Richland County area. Some of the things you might see an employee at Progress Industries (PI) doing might be, assembling flap valves for Gorman Rupp pumps, converting blown film bags for Next Generation Films, performing Quality Control or Inspection on parts produced at Rable Machine, or packaging and kitting components for Warren Rupp.   

A secondary, but equally important component to PI would be our embroidery and print division, which services customers all over the state with embroidered or printed apparel products, as well as vinyl signs and banner products. We have a highly trained team in this division and generally attempt to recruit employees with a high degree of attention to detail and ability to follow instructions from the PI manufacturing floor.

3: How does Progress Industries help clients attain employment?

By giving them the skills needed for success in the workplace. We are not “simulated employment” in the shops, we are the real deal. We teach the hard skills like assembly, quality control and inspection, basic machine operation, knowledge of PPE and safety, shipping and receiving – and we require some of the softer skills like ability to follow instructions and work independently, attention to detail, communication and teamwork. These are the skills that are needed for community employment. These are the skills that are needed for almost any position and our clients can gain them at PI.

4. What do you think is something most people don’t know about Vocational Services?

Our programs have more than doubled in size in the past five years, so it can be hard to keep up with some of the growth and new programs we’re offering.   

Our vocational services are integrated within many other components of Catalyst as an organization. This is a necessity, as we need to be responsive both to the needs of Catalyst as an organization and we need to be responsive to the local labor market and the businesses with open positions. 

We have vocational representatives in other treatment team meetings, providing groups to the unit, meeting with clients who are in the recovery process and seeking employment for long-term stability, as well as a team that is specifically geared toward transitional age youth (ages 14-24). We work with this population to navigate the complexities of the working world and offer some exciting ancillary services such as paid work experiences and driver’s education training. 

5. What do you like most about working at Catalyst?

I love how dynamic Catalyst is as an organization! We are at the forefront of solving major issues on a micro and macroscopic scale. We are constantly developing new programming to meet the needs of the persons served and the needs of the community at large. Working here is one of the most rewarding things, as you have a chance to celebrate the successes of your clients almost every single day. 

6. Is there anything else you would like to share?

Yeah! We are always hiring for the vocational workshop. We have first and second shift positions (8-12, 12-4) and are generally open Monday through Friday. While we cannot accept individuals with a history of violent or sexual offenses, we are generally flexible with other legal barriers to employment and would be happy to discuss an individual on your caseload with you on a more personal basis.


Staff Appreciation


     “Major shout out to our industrial workshop and embroidery and print staff! The past few months have been filled with a lot of uncertainty. However, these staff members have continued to come to work and focus on the needs at hand.  Our customers produce products for the automotive, agricultural, and medical industries, requiring us to stay open and keep up with production to continue keeping shelves stocked and the world moving forward. 

     These staff and clients have put forth tremendous effort in adapting to new safety procedures.Thank you to the production staff and clients, we truly could not do it without you!”

– Mitch Jacobsen, Director of Vocational Services


Community Support


We are so grateful to ‘The Women’s Fund of The Shelby Foundation’!

We are one of the 3 local nonprofits they awarded grants to during the COVID-19 pandemic.

WIOA: Fighting the barriers that impede success

The Workforce Innovation and Opportunity Act (WIOA) is a federal law providing funding to 14-24 year old youth to assist job-seekers with finding employment, help businesses find qualified workers, and to strengthen local workforce development.

The Comprehensive Case Management Employment Program (CCMEP) is an innovative program that can help low-income young adults build career paths, find employment and break the cycle of poverty.

CCMEP integrates funding from the Workforce Innovation and Opportunity Act (WIOA) program and the Temporary Assistance for Needy Families (TANF) program to offer more coordinated, individualized services. CCMEP offers a wide range of services specifically tailored to each individual.

Ohio was one of the first states in the nation to attempt this degree of cross program integration.

Here at Catalyst, our CCMEP Team works to assist transitional age youth with barriers to their employment and educational goals. The employment specialists working on this team serve in school and out of school youth with things such as paid work experience, job coaching, job placement, assistance with secondary and post-secondary education, and more.


A photo of Amber Browning, a WIOA success story.

In 2018, 22 year old Amber Browning was referred to the WIOA program at Catalyst Life Services as a single mother of two who had dropped out of high school and was receiving public assistance. Amber’s potential was apparent early on, as she received her GED within one month of entering the program and soon afterward began taking classes at North Central State College. Shortly after the semester began, childcare issues and medical appointments took over Amber’s schedule and she started to fall behind in her classes, eventually dropping out altogether.

That’s when Amber’s employment specialist, Casey Gowitzka, took it upon herself to help Amber achieve her goals. “She would probably say I was very hard on her” says Gowitzka, “but it was because I saw so much potential inside of her that she didn’t see inside herself.”

Amber enrolled back into North Central State College, graduating in 2019 and finding full time employment at OhioHealth as a Radiology Technician earning over $16 an hour. Amber is now free from public assistance and is in the process of buying her first home. We couldn’t be more proud of Amber’s successes and expect many great things from her moving forward.

June Newsletter

Did you know?

Approximately 48 million Americans have some degree of hearing loss but only 1 in 5 people who would benefit from a hearing aid actually uses one!

Do you think you could benefit from a hearing test? Call Audiology Services at 419-756-1133.

Q&A with Dr. Wendy Page

1. What is your title and how long have you worked at Catalyst? 

I am a Doctor of Audiology, this is a clinical doctorate.  I have worked for The Rehab Center/Catalyst for 33 years.   

2. Can you share about some of the services that your department provides?    

We serve people of all ages.  My youngest was a premature infant, age -4 days and my oldest was 101 years of age. I provide hearing testing to determine the type and degree of hearing loss. Once the hearing loss is defined, I am able to give options for patients such as hearing aids or assistive listening devices to help them hear better and communicate more effectively.

  Technology recommended is specific to individual’s needs and lifestyle.  We offer the latest technology for hearing aids, including Bluetooth direct connectivity and rechargeable for sale. We also service many hearing aid manufacturer’s not sold through Catalyst.  We offer options for possible solutions and include family as often as possible so that patients can make informed decisions about their hearing.  We also work with local industries providing hearing testing that meets OSHA guidelines as well as in the schools.  Services are provided as a fee for service.  We accept many private insurances, self-pay, Medicare and Medicaid and Medicaid HMO’s.  

3. What do you think is something most people don’t know about Audiology Services or hearing loss in general?

Audiology Services are available to anyone; we are not county bound, we are not just for those who cannot pay or have Medicaid.  Hearing loss can occur at any age, but the incidence (percentage) of people that have hearing loss increases with age.  Only 1 in 5 people who needs  hearing aids wears them and people generally wait 7 years from the time that they think they have a hearing loss until they purchase hearing aids.  Hearing loss is a hidden limitation.  Hearing to listen is one of the most difficult skills we have, it is exhausting for those with hearing loss due to the extra effort.   

4. What do you like most about working at Catalyst?

I enjoy the people, patients and families I work with here.  I am shown how grateful they are in their smiles and (until recently) hugs.  There is this magical smile of peace and relief that the patients show when they hear again or for the first time; or the face of a baby when they hear their parent’s voices for the first time. I never tire of seeing these things happen.    

5. Is there anything else you would like to share?

Many people who are deaf and hard of hearing rely on lip/speech reading and facial expressions to help understand what the speaker is saying; when we wear masks it makes it so much harder for them to communicate effectively.  Patience and kindness would be welcomed and appreciated.  



Did you know?

Precise Services is a vocational program located at the Rehab Center for individuals with disabilities who are provided intensive training to perform quality work to ensure customer satisfaction.

Call  419-774-2201 to learn more!

Q&A with Barb Moore


Q1: What is your title and how long have you worked at 
Catalyst?

My title is Precise Services/Facilities maintenance – Director . I’m working on my 40th year.

Q2: What is Precise Services and what do they offer?

Precise Services is another one of our vocational programs serving the commercial customer for custodial and lawn care as well as residential customers with lawn care services. A number of our client employees have come through our workshops and have successfully attained and maintained employment with Precise Services. One of the things that I think makes Precise a unique employer is the fact that we focus on an individual’s capabilities, not disabilities. 

Q3: How many individuals work for Precise and how many locations do they cover?

We have 53 employees in Precise and 4 in Facilities Maintenance. We have almost 100 contracts between custodial and lawn care. The maintenance crew takes care of both of our main sites, the New Beginning’s campus and numerous apartments. 

Q4: What do you enjoy most about your job and Precise Services? 

The individuals I work with and making a difference in peoples lives.

Q5: How would one get involved with Precise as a potential worker? Or a potential customer? 

We can be reached at 419-774-2201, for someone having question about our services or looking for employment 

Q6: Is there anything else you would like to share about Precise? 

Precise is all about someone’s ability not disability.

Q7: When was Precise established?

  Precise started back in the mid to late 80’s with 1 custodial and 1 contract that we serviced twice a week. Now we have over 50 employees and nearly 100 contracts, some we maintain 24 hours a day, 7 days a week, 356 days a year.


Community Support


Thank you to the support of United Way of Richland County! 

Through United Way funding, we can help guide our youth and are able to provide the L.I.F.E (Learning Information For Empowerment) Initiative for children. L.I.F.E is a summer youth program that promotes a healthy, informed, active lifestyle and aims to increase prosocial skills through teaching new perspectives on mental/physical health and wellness. Catalyst will provide regular weekly recreational activities, learning environments, multi-cultural games, arts and crafts, and health education paired with the Skillstreaming curriculum. The L.I.F.E initiative assists youth with special needs and mental health diagnoses to identify social ques, obtain appropriate peer interactions, receive psych education of their diagnoses, and increase their self- awareness. Through the L.I.F.E program, children of our community are given the opportunity to feel empowered, gain self-awareness, develop coping strategies, improve problem-solving skills, and learn to make healthy decisions. These healthy decisions will improve their development both physically and mentally. L.I.F.E. aims to promote literacy, health, and wellness.



Hear from our Executive Director, Erin Schaefer

Richland Source in partnership with Ohio Health has designated this week as “Wellness Week” in order to promote mental health and share tools and exercises on how to decrease stress and anxiety.

We think thousands of thoughts every day. When we start to feel worried or sad, it often helps to change our thinking. 

Watch this Wellness Week video to learn some tips on how to get started, courtesy of Erin Schaefer, executive director and executive vice president of Catalyst Life Services.


Thank you to our Therapists!

As we wrap up the last day of Mental Health Month, we wanted to say how grateful we are to our wonderful therapists!







“Even in the midst of this pandemic, whether working from the office or from home, the therapists are still providing the their services and support to the clients to help manage the crisis and symptoms that Covid-19 may be causing for those that we serve. The therapists here at Catalyst provide great client care. I am very grateful to be working with such great staff!”

Nicole Kimble,

Adult Mental Health Program Director


“Working on the front lines, our therapists remain resilient in the face of the unknown.  They recognize mental health can’t be an afterthought for people. They work tirelessly to help people cope with their mental health and substance use issues.  They have utilized numerous telehealth options in order to stay connected with their clients who’s social support systems have been crippled by the pandemic.  For people in crisis, or those who need detox services and residential care, our therapists don a mask and provide services to our most vulnerable.  We are grateful for their compassion and commitment to quality care.” 

Elaine Surber,

Executive Vice President, New Beginnings Alcohol and Drug Treatment Services Director


 “I am so proud of the children’s therapists for their dedication and bravery in supporting their clients and families through such a difficult time!  I have seen no one flinch, and have been amazed at the ideas, creativity and energy shown in working with the children and families of this community!” 

Paul Hasenauer, Child & Adolescent Team Leader

Catalyst ACT Team


ACT (assertive community treatment) is an intensive wrap around team that consists of a team leader, therapist, case manager, substance abuse specialist, peer support specialist, nurse, nurse practitioner and psychiatrist that all work together to provide services to clients with a psychotic disorder that many also have substance use disorders.

These clients have struggled with traditional treatment services and often experienced frequent hospitalizations, legal issues and homelessness. Many struggle with meeting basic needs in the community without these intensive services. The team meets daily to review the current 44 clients on the team and provides frequent services to these clients to help assure stability and assistance to hopefully decrease struggles in the community.


Let’s hear from some of the ACT Team Members!

Q1: What role do you play on the treatment team of ACT? 

Carrie: I am the ACT RN.  I would say my main role is that of an educator.  I want my clients to be educated on issues regarding their health and well-being.  It is importance for anyone taking a medication to know why they take the medication and the potential side effects of the medication.  The more they know about their medication and how it helps them and works within their body, the more likely they are to keep taking the medication.  I also do education on various health topics such as hygiene, nutrition, and sleep.  I also assist clients with filling medication bins in order to help them maintain medication compliance and I administer injections as prescribed.

Q2: How long have you worked in this role? 

Carrie: I have been in this role since January 26, 2018, so a little over 2 years.  

Q3: What do you enjoy most about your job on the ACT team? What drew you as a nurse to this position?  

Carrie: I love the variety of individuals I get to work with.  From individuals in their early 20’s, clear through to 60+.  Our team gets clients from all walks of life and in all stages of serious mental illness.  I have always had a passion for mental health.  There is a huge stigma attached to individuals who have a serious mental illness and I feel like sometimes they get lost in the system.  Being on the ACT team allows me the opportunity to assist individuals in maintaining their independence and the ability to function within society. 

Q4: What is unique about the ACT services Catalyst provides? Can you share how being a nurse for this team is different from working as a nurse somewhere else? 

Carrie: Working on an ACT team is unique in every way!  We work with individuals who have a serious mental illness, such as schizophrenia or bipolar disorder, and need assistance with being able to maintain their independence.  As part of an ACT team, an individual has access to nursing, case management, individual therapy, group therapy, peer support services, substance abuse services, and vocational services.  Our team members work closely, with one another, to provide continuity of care for the individuals we serve.   This field of nursing allows me the opportunity to meet the client where they are in life.  I have to maintain flexibility with my approach to care and be able to adapt to frequent changes in situations.  For example, if one of my clients call and is having a bad day and doesn’t want to come into the office to get their medication, I have the ability to go to their home to give it to them.  This flexibility is so important for my clients.  Helping my clients stay well is my number one priority.   

Q5: Can you speak about the importance of medication in regards to this team and how it benefits clients? 

Carrie: Medication plays a huge role in assisting our clients to maintain their independence.  The bulk of our individuals would not be able to function successfully within the community without routine medications.  My goal is to assist the individual in understanding and accepting the importance of medication and the role it plays in their life.

Q6: Is there anything else you want to share about ACT? 

Carrie: ACT is such a unique program.  The services we provide to individuals, on a daily basis, allow them to be productive members of society.  We have an amazing team, full of knowledgeable providers, who are passionate about helping the individuals who require the most intensive wrap-around care.


Q1: What role do you play on the treatment team of ACT?

Nick: The role of Peer Support Specialist on the ACT team has many parts. I am typically the first to try engaging with the client and build some sort of trust and rapport. It is my job to initiate contact with newer clients specifically and let them know what all we offer or how we can assist them. Many of the ACT clients reach out to myself for needs such as transportation, paying bills, shopping and cashing checks.

Q2: How long have you worked in this role?

Nick: I started as the ACT Peer Support Specialist in September. I was immediately welcomed into the ACT team and have built a professional relationship with the majority of staff and clients.

Q3: What do you enjoy most about your job on the ACT team?

Nick: I enjoy the sense of accomplishment I get seeing a client who started with no direction and is now thriving.

Q4: What is unique about the ACT services Catalyst provides?

Nick: The ACT services is unique due to the level of wrap around care and ongoing support we offer our clients.

Q5: Can you speak to the importance of the peer support on this team?

Nick: Peer support offers something unique to a client that a case worker cannot provide. To be a licensed peer supporter, you have to have some sort of personal background with mental health or addiction. Because of this, peer support is able to connect more closely with a client due to having been there themselves.

Q6: Is there anything else you want to share about ACT?

Nick: From my short time with the ACT team, I have seen many of the clients lives change for the better.

Mental Health Month, Wk. 4

Did you know?

Mental Health Court is a program through the court system that was established for clients with mental health diagnoses that get into legal trouble. Mental health court assists them getting into treatment to become stable and build a rapport to hopefully keep them in treatment once successfully graduated from the program to prevent recidivism.

Catalyst has a team to support individuals in the court hearings and treatment team meetings and assists in coordinating the treatment services at Catalyst for those in Mental Health Court.


Q&A with Erin 

1. What is your occupation, title and how long have you worked at Catalyst? 

Executive Director/Executive Vice President, I have been employed by Catalyst for the last 20 years (14 of them full-time).   

2. Can you briefly describe the services you are over?  

I oversee all mental health services for the agency, as well as compliance, Forensics, and crisis services.   

3. Mental Health and the jails, this is something many people don’t think about. Do you have any information about this? 

Nationally, it has been reported that 20% of the population in jails and prisons is severely mentally ill (ref: Torrey EF, Zdanowicz MT, Kennard AD et al). The treatment of persons with mental illness in prisons and jails: A state survey. Arlington, VA, Treatment Advocacy Center, April 8, 2014.).  This means about 350,000 people in jails and prisons are identified as severely mentally ill.  If there are approximately 50,000 psychiatric beds in the United States, then you can see how upside down this statistic is. We are not treating mental illness; we have criminalized it.   

4. I believe one of the least known services we do are the ones in the jails, can you explain these services and how they help? 

We have staff who are on site at the jail for 30 hours per week, providing mental health support, referrals to services, and connecting people to drug & alcohol treatment.  This has been invaluable in helping to get people the treatment they need when they are ready to receive it.  This also helps to stabilize some of our most severely mentally ill who end up in jail, as they get medications started immediately upon incarceration.  Staff in the jail treat people as human beings, which can make all the difference.  Regardless of your location and regardless of what might have happened, we are all human beings and deserve to be treated as such.   

5. Being in the mental health field for the past 25 years, can you speak to the stigma surrounding mental health? Has it changed over the years?    

We are both less able to talk about mental health and more able to discuss it.  It seems we can acknowledge it exists – we talk about it on TV shows, we address it on social media, and we have hashtags to trend it in our awareness.  However, it is still extremely difficult for people to admit it for themselves and speak it out loud.  To admit someone struggles with mental health issues seems to admit “weakness”, and nothing could be further from the truth.  When we admit our struggles, we actually allow ourselves to be vulnerable which softens others to us and brings people toward us – exactly what one needs when struggling emotionally!  It is so important for us to speak of our own struggles so others know it is ok for them to do so as well.   

6. What are some applicable ways we can fight against the negative stigmas associated with mental health treatment and MI?   

Talking about our own experience, sharing common stories, and letting people know we are here to help and support them.  Sometimes the best thing we can do for someone who is struggling is just to be present with them.  No words need to be exchanged; just being willing to sit with someone who is in pain is enough to let them know they are not alone.  Like the hashtag for the pandemic says, we are #InThisTogether.

Click the picture below to read about 5 ways to decrease the Stigma of Mental Health by Erin Schaefer on Mind Body Align’s Blog.


In this time of the COVID-19 pandemic, the Child and Adolescent Department from Catalyst Life Services wanted to put together this fun video to remind you about the importance of mental health for Mental Health Awareness Month!

Click the picture below to view our video!


    Click the picture below to view our appreciation for all of our case managers!


     Some days it seems hard to believe that it’s been almost 3 months since COVID-19 altered so much of our world and what we have all come to know as normal. Not just in the work place but in each of our daily lives. Other days it feels as if it’s been so much longer.  I truly believe, for similar or differing reasons, we have all felt stress, pressure, frustrations, and uncertainty at times. One thing that I am certain of today, is that Catalyst is filled with amazing, committed, and loyal employees.  

    As the end of Mental Health Awareness month nears, there is strong evidence, as we navigate through such unprecedented times, the importance of mental health awareness each and every day.  Please don’t forget to take care of yourself.  If you are still struggling or ever need someone to reach out to – we are here 24/7 through our helpline (419-522-HELP) to help connect you to our services.   

    I wish you all a Happy, Healthy and Safe Memorial Day, and I want to give thanks to all present and past servicemen and women who have served our country.

With gratitude,
Laura Montgomery, CEO



Thank you so much to the following organizations/individuals whom have helped us out with donations during this time!

We appreciate our Case Managers!


Jamie Starkey supervises adult and child case management staff and wanted to share:

“Case managers are an important part of our agency. They are the eyes, ears and voice in the community for our consumers. Case managers have continued to serve throughout this pandemic. They have made sure that our consumers have the things they need and continued to connect people to resources and agencies. Our case managers are one of many treatment team members at Catalyst and are out there helping every day. I think of case managers as the oil of the car- it is needed to run successfully.

My case workers are patient, kind, caring, good listeners, teachers, helpers, coordinators, and help people connect with crucial resources.”

Jamie Starkey, Case Manager Coordinator


Nicole Kimble supervises the ACT case management staff and would like to share:

“The case managers always go above and beyond going out in the community, being the needed support for clients and to assure their needs are met. The case managers truly care about those they serve and it shows in their work. I am so appreciative of all that they do and the great client care that they provide is a big part of the agency.”

Nicole Kimble, Adult Mental Health Program Director


Mandi Whitlatch and Deanna Roberts co-supervise the AOD case management staff and share:

“Our case managers are the consumers’ advocates in the community. While we developed a way for people to work from home, the case managers continued to take people into the community, shopping for them and providing daily supports to those on their caseloads. They have had to be very resourceful to meet the needs of the clients.”

Mandi Whitlatch, SUD Residential Supervisor

“I don’t know if I can truly put into words and express the gratitude and appreciation I have for our case managers! They have selflessly continued to provide quality care and support for clients, taking them shopping in the community and ensuring that their other safety needs are meant during this time of uncertainty. For some clients the only support they have is their case manager. Thank you for your professionalism and dedication to the clients and agency.”  

Deanna Roberts, Counselor/Peer Recovery Coach Coordinator


Tanya Haga supervises the Deaf Services Case Manager and shares:

“One of the unique services that Catalyst can provide is case management services for those who use American Sign Language as their first language. This allows for advocacy and community supports that also include access to services due to language difference and the need for sign language interpreters.” 

Tanya Haga, Director of Deaf Services

Mental Health Month, Wk. 3

Did you know?

Catalyst has many employed Peer Recovery Support Specialists!

This refers to a certified individual who has a lived experience of a mental illness and/or substance use disorder and has been in recovery for at least 2 years. Peer Support programs have been shown to be one of the only constants that people experience as they move between the other points in their continuum of care.

Want someone to talk to?

Call Warmline to talk to a peer support specialist today!

419-522-5300


My name is Vicki Davis and I am a Peer Support Specialist at Catalyst Life Services and for the past year, I have been Acting Coordinator for the Oasis Peer Center. In July, I will be working at Catalyst for 5 years. I love working at Catalyst because I can give back to the mental health community. People who suffer from mental illness desperately need compassion and acknowledgement. Just by these simple things, I can brighten their day and even help their light inside shine a little brighter. 

When it comes to mental health, lack of education, misconceptions and judgements all still continue to feed the stigmas surrounding mental illness. Through my diagnoses of OCD, depression and anxiety, I have learned I am now better equipped to provide hope and spread education. I can attest to the hardships of mental illness. Many of my family members also struggle with mental health diagnoses. Although I have been through some difficult times, this has helped me to connect to many different kinds of people and has led me to my calling. I share with those who are struggling, ‘If I can overcome and see the light at the end of the dark tunnel, I believe you can do it too.’

Oasis helps provide a safe place for anyone with a mental health concern. All are welcome to come and gather with others who understand what they are going through. Oasis lets you know you are not alone; it provides structure and it helps many individuals to feel loved and cared for. 

At Oasis we have classes to expand our knowledge of mental and physical health. We also gather together and talk about different topics and tools on how to help one another through the difficult times. I would say, one of my greatest wishes is for more people to come to the Oasis Peer Center and experience the community for themselves! I can understand the worry of coming to a new place that is classified as a ‘mental health club’, but we are not defined by that. We are people first, people who laugh a lot and enjoy each other’s company. I would like to encourage new club member to come down for 3 to 4 days in a row and I am sure they will return! They will learn that they are welcomed with understanding and open arms. The Oasis Peer Center is truly an amazing place to be.

Although the Oasis Peer Center is temporarily closed, we continue to provide telehealth services through the Warmline. 

Oasis will resume normal operating hours with guidance from the State of Ohio.



Supplies Needed! 

Below you can see a list of all supplies that are currently needed. You can drop off supplies at The Center or Rehab Center Locations.  If you have any questions contact Melissa Drozda at 419-774-6710 or email at drozda@catalystlifeservices.org. 


Q&A with Jennifer

1. What is your job title at Catalyst?

“My position is the Crisis Stabilization Unit (CSU) Lead and Residential Assistant.”

2. What do you like most about working for Catalyst, specifically for the Crisis Stabilization Unit?  

“I love helping people. The Crisis Stabilization Unit staff helps people when they need us the most. We also take calls from different people that are having mental health issues. Working on the Crisis Stabilization Unit is very rewarding as you see clients get better with their treatment.” 

3. In your own words, why would you encourage someone to call the helpline if they are struggling? 

“I would encourage anyone to call the helpline when they feel they need our help. Your Mental health is as important as treating any other medical disease such as heart disease or diabetes. The Helpline is always here and willing to talk with people and get them the help they need.”   

4. There seems to be a hesitancy and stigma attached to receiving help/support for mental health, can you speak to that?  

“I feel people think they have failed if they seek mental health help. I want everyone to know it is not a failure. Sometimes it takes help to get back on your feet. And everyone has been down at some time in their life before and needed a hand to get back up.”

5. Please feel free to share any other information in regards to the helpline or mental health that you want people to know.  

“I would just like everyone to know that it is possible to live a fulfilling life with having Mental Health Problems. Mental Health is a piece of us but it does not define us.”  


    “As someone who previously supervised and coordinated the Crisis Stabilization Unit (CSU), I have seen so many success stories of people who have started their recovery journey on the crisis unit.

    The crisis unit has remained open and available for admissions during the COVID-19 pandemic. Our 24/7 crisis helpline (419-522-HELP) also continues to operate from the CSU. Staff are available 24 hours a days to provide support, help, and access to needed services. 

I continue to be grateful to all our donors, funding sources, and employees. All of you have shown that we are in this together and continue to collaborate to serve those in need.”

     With gratitude,   
Laura Montgomery, CEO


     There are many types of people that be considered heroes.
And the individuals who work in our 24/7 residential services definitely fall into that category.

Click the picture below to view our appreciation for our residential staff!